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  • After-service

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  • Repair application

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  • Software Service

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  • Download

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  • Contact Us

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  • Online mall

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"All customer-centric" is the service tenet of Shanke New Energy Company. The sale is not over, the service has just begun. It is the customer service goal of Shanke New Energy to continuously create better service and value for users.

Service purposes

Pre-Service

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  • Pre-scivice technical solution support

    Pre-scivice technical solution support

    According to the specific needs of the user site, Shanke New Energy can provide technical support for the overall solution. Program to try to make users more secure, reliable, high quality products and systems.

  • Pre-scivice technical exchange

    Pre-scivice technical exchange

    SKE is happy to provide users with pre-sale technical exchange services. Through face-to-face communication, users can better understand and master the relevant knowledge of the power system.

  • Customized solutions

    Customized solutions

    The technical team of SKE can provide personalized power solutions for users' power environment and equipment requirements to add value for users.

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The professional technicians of SKE Company provide users with a series of professional services such as installation and commissioning. From the installation of the complete machine and battery cabinet to the construction of the monitoring system, all services are based on the principle of customer satisfaction.

Sale service

After-service system

Warranty
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  • 以人才和技术为基础

    Purchase SKE products can enjoy the warranty service during the warranty period, all accessories are original products. For products beyond the warranty period, customers can still enjoy Shanke's perfect after-sales service.

Inspection
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  • 我们的理念是:没有最好,只有更好

    SKE customer service staff will conduct inspection services according to user needs, and maintain and repair products on the user's site. Meanwhile, according to changes in user demand site, Shankar company will develop solutions that meet user needs.

Maintenance
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  • 有品质才有市场,有改善才有进步

    The maintenance service provided by SKE Company allows users to use the full range of power supply products with peace of mind. In the maintenance period, Shankar company will bear all maintenance and repair work product.

Technical Support

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  • Product level training

    Product level training

    Product-level training covers courses such as UPS product principles, design methods, critical circuit analysis, and failure mode analysis. It aims to enable user engineers to better master the professional skills of power supply products in order to better select and configure cost-effective products suitable for actual projects. Power system.

  • Operational level training

    Operational level training

    Operation-level training covering on-site installation, commissioning, maintenance, etc., allows users to better grasp the detailed knowledge of power system construction and application.

  • System level training

    System level training

    System-level training includes battery configuration and calculation methods, power distribution system design, remote monitoring system design, system fault handling, etc. These courses can enable users to fully grasp the comprehensive knowledge of the power system.

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86-19925310642
86-13824390206
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Overseas Export Division